Shipping policy

Shipping Policy

Last updated: May 2026

Eyes & Co ships worldwide.

1. Processing Time

Orders are typically processed within 1–5 business days after payment confirmation.

Processing times may vary during holidays, promotions, or periods of high demand.

2. Shipping Time

Estimated delivery times vary depending on destination country and shipping carrier.

  • United Kingdom: 5–10 business days;
  • Europe: 7–15 business days;
  • North America: 7–15 business days;
  • Other international destinations: 10–25 business days.

Please note that delivery times are estimates and are not guaranteed.

3. Customs & Import Taxes

International customers may be subject to customs duties, taxes, or import fees imposed by their local authorities.

These charges are the responsibility of the customer.

4. Tracking Information

Tracking information will be provided once your order has been shipped.

5. Delays

We are not responsible for delays caused by customs, carriers, weather conditions, or other circumstances beyond our control.

6. Incorrect Address

Please ensure your shipping information is accurate before completing your order.

We are not responsible for orders shipped to incorrectly provided addresses.

7. Lost Packages

If your package is lost in transit, please contact us and we will work with the shipping carrier to assist you.

8. Contact

Email: contact@eyesandco.store